Terms and Conditions
Using this site and placing an order with PerfectCharm indicates your acceptance of these terms and conditions. However, these do not affect your statutory rights as a consumer. PerfectCharm reserves the right to make changes to these terms and conditions and any aspect of the site at any time. If you have any comments or questions about an order, our products in general or our terms and conditions please contact us.
For advice about Shipping please follow link
For advice about returns and refunds please follow link
Accepting Orders
PerfectCharm reserves the right, without prior notification, to refuse sales and other services to any customer. We may also require verification of information you have provided prior to the acceptance of an order. We make every effort to price our products accurately. However, should a product be listed at an incorrect price PerfectCharm shall have the right to refuse or cancel any orders placed for products listed at an incorrect price. If you have already been charged through credit or debit card or other form of payment we retain the right to refuse or cancel such orders and PerfectCharm shall refund you the amount of the incorrect price.
Payment
When you enter the checkout you are moving from Perfectcharm into Shopify Payment Processing. This is to give you utmost security whilst entering your card details and whilst the payment is being processed. You will then be sent back to the Perfectcharm store.
Copyright
All text, images, design and content that appear on this site are the property of PerfectCharm. No materials from this site may be reproduced, distributed, modified, uploaded or transmitted in electronic or any other form without prior written permission from PerfectCharm. Any unauthorised use of this site's content may violate copyright, trademark and other related laws and may result in legal civil action. All rights not expressly granted herein are reserved. Representation of Goods on Website We have made every effort to accurately represent those items being offered for sale by PerfectCharm on this website. However, measurements should be taken only as an approximate indication of size and images may vary depending on the computer through which they are viewed. We are always delighted to answer questions relating to our products and if you require further information on any items prior to ordering please Contact Us. Complaints We hope that all your purchases from PerfectCharm meet your expectations. However, in the event that this is not the case we aim to settle any complaints in a fair and timely manner. Complaints can be made to PerfectCharm by email, letter or phone. We aim to acknowledge any complaints within seven working days. Such acknowledgements will in most cases offer a proposal for resolving the issue or in the event that this is not possible will provide a timescale within which such a proposal will be issued.